Adhering company of the CNIACC Arbitration Center - National Center for Information and Arbitration of Consumer Disputes, with the following contacts:

Telephone: 21 384 74 84 (from 15h to 16h).

E-mail: cniacc@fd.unl.pt

Facebook: www.facebook.com/cniacc

Adress:

Faculty of Law of Universidade Nova de Lisboa

Campolide Campus

1099-032 Lisbon

In case of conflict, the consumer may appeal to this Dispute Resolution Entity.

More information in Consumer's Portal (Portal do Consumidor) www.consumidor.pt