We have telephone and digital channels available to Customers for the treatment of any question related to the service provided, favoring digital means.
However, if you wish to be attended in person and for matters that cannot be resolved through alternative means and are of an urgent nature, request an appointment by calling 265 110 726 or send an email to geral@infratroia.pt
Presential: Weekdays 10:30 am to 1:30 pm - 2:00 pm to 3:30 pm
Telephone: 265 110 726
Email: geral@infratroia.pt
Website: www.infratroia.pt (Customer reserved area)
Emergency Service Team (Water and Sanitation): 93 403 03 24 (Available 24 hours)
Environment Line (Waste Collection): 93 116 99 98



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